Unearth insights from audio transcripts generated by Amazon Transcribe using Amazon Bedrock

In this post, we examine how to create business value through speech analytics with some examples focused on the following: 1) automatically summarizing, categorizing, and analyzing marketing content such as podcasts, recorded interviews, or videos, and creating new marketing materials based on those assets, 2) automatically extracting key points, summaries, and sentiment from a recorded meeting (such as an earnings call), and 3) transcribing and analyzing contact center calls to improve customer experience.