Sono users are angry about recent changes to the lineup’s apps and T&Cs.
The pledge, which had been in all previous versions of the user agreement, was excised in a revision dated June 2024. The change was first noticed on a Reddit forum devoted to Sonos gear soon afterwards, and garnered immediate negative reactions.
The original wording, “Sonos does not and will not sell personal information about our customers,” is still present in user agreements for other countries. At least for now.
Go Here to Read this Fast! Sonos removes a promise to not sell personal data, gets busted by users
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Sonos removes a promise to not sell personal data, gets busted by users