FTC targets Adobe for deceiving consumers about early termination fees

The US Federal Trade Commission is taking action against creative software giant Adobe after alleging the company has employed deceptive pricing schemes to trap customers into subscriptions.

Adobe
Adobe

In December, Adobe told investors on its quarterly financial call that the FTC believed Adobe had been violating the Restore Online Shoppers’ Confidence Act. The company noted that it had been cooperating with the government agency since June 2022, and, at the time, believed that its practices complied with the law.

Now, a federal court complaint filed by the Department of Justice charges that Adobe had steered customers toward an “annual, paid monthly” subscription plan, without disclosing the hidden fees for canceling early.

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FTC targets Adobe for deceiving consumers about early termination fees