Deploy generative AI agents in your contact center for voice and chat using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases

CAT September 24, 2024 1 min read

Vraj Shah

In this post, we show you how DoorDash built a generative AI agent using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases to provide a low-latency, self-service experience for their delivery workers.

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Deploy generative AI agents in your contact center for voice and chat using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases

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