In November, without calling it a price-hike, T-Mobile will automatically move some users to more expensive plans unless the customers call the company to opt-out.
Phone Freedom by T-Mobile
T-Mobile claims that their plan changes are not price hikes but rather a shift to newer plans at a different cost. Leaked documents show that customer service representatives will use this message to address customer concerns regarding the transition.
Originally appeared here:
T-Mobile forcing customers to more expensive plans instead of hiking prices