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In April 2024, we launched our AI sales assistant, which we call Field Advisor, making it available to AWS employees in the Sales, Marketing, and Global Services organization, powered by Amazon Q Business. Since that time, thousands of active users have asked hundreds of thousands of questions through Field Advisor, which we have embedded in our customer relationship management (CRM) system, as well as through a Slack application.
Originally appeared here:
How AWS sales uses Amazon Q Business for customer engagement
Go Here to Read this Fast! How AWS sales uses Amazon Q Business for customer engagement
