After its summer iPhone app update fiasco, and a series of mostly-broken promises to fix it, Sonos is again trying to win back shaken customer confidence.
The updated and ill-fated Sonos app update.
The updated and ill-fated Sonos app update.
Sonos hasn’t had the best 2024, because of its ham-fisted approach to overhauling its app. After multiple apologies, the smart speaker maker is making a bigger statement, this time trying to convince users that it will move forward with its customers in mind.
The whole affair started in April with the announcement of its overhauled iOS controller app arriving on May 7. The app redesign aimed to streamline the experience of accessing content, paring down the home screen and removing tabs in favor of a single page approach.
Months after a terrible app launch, Sonos promises it’ll do better
Months after a terrible app launch, Sonos promises it’ll do better