About a month with the Galaxy Watch Ultra was enough for one user to see its action button fall off, and Samsung seems resistant to help despite being under warranty.
Samsung Galaxy Watch Ultra defect
Samsung Galaxy Watch Ultra defect
Samsung revealed a new rugged smartwatch that borrowed more than a name from Apple Watch Ultra on June 10. Design aspects, including the orange accents and band, bear more than a passing resemblance to Apple’s product, though Samsung has long used the “ultra” moniker.
One unlucky customer received his Galaxy Watch Ultra on July 20 only to have the action button pop off in mid-August, according to a Reddit post. The user hoped Samsung would send them a new replacement rather than repair the defective unit. However, Samsung refused.
Samsung Galaxy Ultra Watch copies everything except Apple’s durability and customer service
Samsung Galaxy Ultra Watch copies everything except Apple’s durability and customer service